Our Services

we provide specialized NDIS services, including high-intensity personal care, community participation, behavior support, and nursing care, tailored to meet the unique needs of each individual.

High Intensive Daily Personal Activities

Complex Bowel Care

Specialized bowel management delivered by trained nurses to ensure comfort, dignity, and hygiene for individuals requiring regular or complex bowel care support.

Enteral Feeding & Management

Safe, professional administration and monitoring of enteral (naso-gastric, jejunum, or duodenum) feeding to maintain nutrition, health, and comfort for individuals with complex needs.

Tracheostomy Management

Expert tracheostomy care ensuring safe airway maintenance, infection prevention, and continuous respiratory support delivered by qualified nursing professionals with compassion and precision.

Urinary Catheter Management

Comprehensive catheter care, including in-dwelling, in-out, and suprapubic catheter management, promoting hygiene, comfort, and infection prevention under skilled clinical supervision.

Ventilator Management

Professional ventilator setup, monitoring, and maintenance to support safe and stable breathing for individuals with complex respiratory needs, ensuring comfort and safety at all times.

Subcutaneous Injections

Safe administration of prescribed subcutaneous medications by qualified nurses, ensuring accurate dosage, infection control, and client comfort in every procedure.

Complex Wound Management

Advanced wound care, including assessment, dressing, and monitoring, to support healing, prevent infection, and improve overall comfort for clients with chronic or acute wounds.

Severe Dysphagia Management

Specialized support for individuals with swallowing difficulties, focusing on safe eating, nutrition management, and reducing aspiration risks under professional clinical care.

1. Accommodation/Tenancy

At Victoria Caring Hands, we help individuals find and maintain safe, comfortable, and accessible accommodation suited to their unique needs. Our caring team assists with securing suitable housing, understanding tenancy rights, and meeting rental obligations, ensuring that every participant feels confident and supported throughout the process.

Whether you’re transitioning to independent living or need ongoing tenancy assistance, we’re here to guide you from exploring housing options to completing applications and maintaining your home. We also facilitate communication between tenants, landlords, and service providers to ensure stability and comfort. Our goal is to build a secure and supportive foundation that promotes independence, wellbeing, and peace of mind.

2. Assist Access/Maintain Employment

At Victoria Caring Hands, we believe meaningful work is key to independence and confidence. Our Assist Access and Maintain Employment service empowers individuals with disabilities to discover, secure, and sustain fulfilling employment opportunities. We support participants in identifying their strengths, developing job-ready skills, and preparing for interviews while building confidence in the workplace.

Our team also works closely with employers to foster inclusion, ensure necessary accommodations, and promote long-term job satisfaction. From resume writing and skill development to ongoing mentoring and workplace support, we tailor our assistance to each individual’s career goals. By combining professional guidance with compassionate care, we help participants gain not just a job — but a pathway to growth, stability, and purpose.

3. Assist Personal Activities High

Our High-Intensity Personal Activities service provides expert support for individuals with complex health or behavioral needs. Delivered by highly trained professionals, this service includes assistance with essential daily living tasks such as mobility, hygiene, eating, and medication, as well as specialized medical procedures like enteral feeding, wound care, and complex bowel management.

We prioritize safety, dignity, and personalized attention, ensuring each participant’s health and comfort come first. Our experienced team works collaboratively with families, healthcare professionals, and allied staff to deliver consistent, high-quality care. At Victoria Caring Hands, we understand that complex needs require compassionate expertise — and our mission is to help you maintain independence and quality of life through attentive, reliable, and professional support.

4. Assist Life Stage, Transition

Major life transitions can be overwhelming, but with Victoria Caring Hands, you never have to face them alone. Our Assist Life Stage and Transition service is designed to guide individuals through significant changes — whether it’s moving to independent living, starting a new job, or developing everyday skills for self-sufficiency.

We offer practical assistance with decision-making, goal-setting, and planning, as well as emotional support to ensure every transition is smooth and empowering. Our team focuses on building resilience and life skills to help participants adapt confidently to new circumstances while staying true to their goals and values. From finding accommodation to connecting with community services, we’re here to make every new chapter a positive and fulfilling one.

5. Assist Personal Activities

Our Assist Personal Activities service provides the everyday support individuals need to live comfortably and independently. We assist with personal hygiene, dressing, mobility, eating, and other daily routines, always respecting individual preferences, dignity, and privacy.

Whether at home or out in the community, our compassionate staff ensure participants receive the right level of assistance while encouraging independence wherever possible. We adapt our services to match each person’s lifestyle, focusing on flexibility and comfort. Our goal is to make daily life easier and more enjoyable, giving individuals the confidence to live on their own terms.

6. Assist Travel/Transport

Getting where you need to go shouldn’t be a challenge. Our Assist Travel and Transport service helps participants travel safely and confidently to appointments, work, social activities, and community events. We provide reliable door-to-door transport, ensuring comfort and accessibility for individuals with varying mobility needs.

In addition to transport, we also support participants in developing independent travel skills — such as using public transport or navigating new routes — empowering them to travel confidently on their own. Our vehicles are safe, well-equipped, and driven by caring professionals who prioritize your comfort and wellbeing. With Victoria Caring Hands, you can stay active, connected, and independent in your community.

7. Community Nursing Care

Our Community Nursing Care service delivers professional healthcare in the comfort of your home, ensuring your medical needs are met with compassion and expertise. Our qualified nurses provide support in areas such as wound management, medication administration, catheter and continence care, injections, and post-operative support.

We collaborate closely with healthcare providers, families, and support coordinators to create a personalized care plan that promotes safety, comfort, and independence. Whether you require ongoing medical supervision or short-term assistance, we are committed to maintaining your wellbeing and dignity. At Victoria Caring Hands, we combine clinical excellence with genuine compassion to ensure your health always comes first.

8. Daily Tasks/Shared Living

Our Daily Tasks and Shared Living service helps participants live confidently in shared or independent accommodation. We assist with essential daily responsibilities such as cooking, cleaning, personal care, budgeting, and household management, fostering a sense of independence and community.

Our caring staff work alongside participants to build life skills and encourage participation in everyday routines, helping them feel capable and confident. We also emphasize teamwork and cooperation among housemates to promote social connection and harmony in shared environments. At Victoria Caring Hands, we believe that a well-supported home life is the foundation for independence and wellbeing.

9. Innovative Community Participation

Victoria Caring Hands offers a creative and empowering approach to community involvement through our Innovative Community Participation service. This program encourages individuals to explore their interests, develop new skills, and build meaningful social connections.

From creative workshops and volunteering to educational programs and recreational activities, we tailor every experience to match each participant’s goals and passions. Our team focuses on helping individuals grow in confidence, communication, and self-expression while engaging meaningfully with their community. We go beyond standard activities, creating unique pathways for empowerment, inclusion, and joy.

10. Development of Life Skills

Building independence starts with developing essential life skills, and our program is designed to help participants gain confidence in managing their daily lives. We provide practical training in areas like cooking, cleaning, budgeting, communication, problem-solving, and decision-making.

Each session is personalized to suit the participant’s pace, strengths, and goals. Our approach focuses on long-term independence and self-esteem through active learning and consistent encouragement. Whether you’re learning to manage your home, navigate social situations, or plan your finances, our supportive team ensures you have the tools to live confidently and independently.

11. Household Tasks

Our Household Tasks service ensures your living environment remains clean, organized, and comfortable, promoting a sense of wellbeing and independence. We assist with domestic duties such as cleaning, laundry, meal preparation, grocery shopping, and general home upkeep.

Whether you need regular support or occasional help, our flexible service is tailored to your preferences and lifestyle. We encourage participation wherever possible, helping you build confidence and self-sufficiency. At Victoria Caring Hands, we understand that a well-maintained home supports peace of mind and quality of life — and we’re here to make that possible every day.

12. Participate Community

Our Participate Community service helps individuals connect, engage, and thrive within their communities. We provide personalized support to help participants join social, recreational, and cultural activities that align with their interests and goals.

Whether it’s attending local events, joining clubs, volunteering, or pursuing hobbies, we ensure every experience is accessible, enjoyable, and empowering. Our team offers assistance with planning, transport, and on-site support, making participation smooth and stress-free. At Victoria Caring Hands, we make it possible for you to live a connected, fulfilling life surrounded by opportunities to grow and belong.

13. Group/Centre Activities

Our Group and Centre Activities offer participants a safe, engaging, and social space to learn, connect, and enjoy new experiences. We organize a variety of programs including art, music, fitness, games, and life skill workshops designed to encourage creativity, confidence, and companionship.

These activities provide opportunities to build friendships, discover new interests, and participate in structured, enjoyable routines. Our supportive staff ensure every participant feels included and comfortable in a positive environment. At Victoria Caring Hands, every session is more than just an activity — it’s a step toward growth, joy, and meaningful connection.

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.